I recently had a backdoor installed by R&F Installation (working for Home Depot). I noticed the door was loose in the jam but the installer said that was normal. I went on vacation and when I came back I noticed the door was catching on the bottom a bit and some daylight was showing through on the top. Called HD and they sent out the same installers. (Their 2nd mistake). One of the guys had an attitude right off the bat. He muttered something about "cheap door". He said the door catching was normal and stuck some additional insulation to block the sun light. He tried to tell me it was normal for the door to be loose again so I told him to leave and I'd call HD again to get another company out.
I check all my other exterior doors and they are tight. If I shove on the top of the newly installed door it has a bunch of wiggle room on the opening side. Not on the bottom. Also, the door isn't fitting in the jam evenly. The top part sticks out a good 1/4". Hence the need for additional insulation.
HD is supposed to send another company out to inspect the door but I get the feeling my standards maybe too high. If I wanted the door installed half ass I could of done it myself and saved a bunch of money.
Do any of you have similar experiences and am I just being too picky?