It will be clear, calm, and 78 degrees today.
Of course, it may be different where YOU are.
At MY HD's, in St. George and Cedar City, Utah, all is alive and well. No
employee passes without saying hello, asking you if you need any help, and
then walking you to the product you asked about instead of pointing.
Getting to know some of the employees by a first name basis, and a nod when
I'm running around getting stuff for a current remodel. No problem about
getting help, or bad attitudes.
Each store has its own autonomy, personalities, politics, management, help,
and other issues. Some are doing better than others, hence, at those
stores, employees are working full weeks instead of partial weeks, which can
affect ANYONE'S attitude.
MHO, YMMV. And probably does.
Heart surgery pending?
Read up and prepare.
Learn how to care for a friend.
I posted a thread on this a couple months ago. I'm in HD's home town, so
I probably see things earlier.
What I do know is that they brought in some outside management to
redo some things. Shortly after I saw about what you did. Employees
doing the letter of their job, but indifferent to customers to the point
that they didn't want to be bothered.
FWIW, it seems to be back to normal. Not that the HD employees I see
really like working there, never really have. Lowes has got a much
Seems to be that way in most any store. I have talked with electricians in
the stores that were working there because of bad economy or they were
retired. Same as in an electrical supply store I know of. Sometimes you
just get a guy that only knows where the item is on the shelf if you can
show him one.
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