I have a Kenmore refrigerator (596.50392001) It's approximately 10
When the problem starts the water dispenser stops working. This also
stops the ice cube maker. It doesn't stop refrigerating but is
noticeably less.I had the same problem about 5 years ago. Cost me
about $400.00 to get fixed. I don't recall what was replaced. If the
refrigerator is turned off for a period of time it will fix itself.
Appears to be a freezing issue.
This refrigerator is not worth spending that kind of money again. If
I can fix it myself I will keep. Otherwise sounds like refrigerators
have become disposable items.
Any input would be appreciated.
The water line on my kenmore is controlled by a remote solenoid near
the bottom of the fridge. When I trigger the water dispenser, I hear
a distinct click as the solenoid is energized.
Listen for the click.
1. If you hear the click and there is no water, the most likely cause
is a frozen waer line. Reinsulate the water line.
2. If no click then bad solenoid.
On Thu, 23 Oct 2008 05:45:19 -0700 (PDT), Brent Bolin
on 10/23/2008 8:45 AM Brent Bolin said the following:
I don't know the particular fridge, but my Kenmore did the same thing. I
was still under warranty, when I called for service.
The serviceman used a hair dryer on the tubes inside the fridge. The
problem is that once the ice tray is full, or the water dispenser is not
used for a long period of time (we never used the dispenser), the water
stops running and freezes up in the pipes. When you turned the fridge
off, the ice melted and the water flowed. The fridge will require
regular maintenance, which would be to occasionally empty the ice tray,
or run the water dispenser, so that the water doesn't become dormant in
In addition to the other good advice you have, check the defrost drain to be
sure water is not collecting in the refrigerator. You may have a problem
with the defrost timer, heater, or thermostat. These are fairly easy to
troubleshoot and repair.
The key here is that the refrigerator performance also decreases when
this happens. That makes it sound like an automatic defrost
problem. If it doesn't defrost and it ices up, it could freeze the
water line and at the same time, because not enough air is moving past
the cold coils, the refrigerator section isn't as cold as it should
To defrost, they just use a simple electric heater element controlled
by a timer that turns it on once every day or two. If you put the
make and model number in one of the online parts shops, you can get
blow up diagrams that show where the parts are located. If you do it
yourself, it's a relatively cheap fix, if that's what it is and you
can isolate it.
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