After purchasing my second Heath-Zenith motion sensor driveway light
at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I
tried to contact Heath-Zenith for support. Their website is now
unreachable. After searching blogs, It seems this is a widespread
problem. It is also the only brand carried by Home Depot.
As is becoming the norm, it appears that Heath-Zenith will take the
money and run. Too bad. They were both great companies at one time.
I have been buying a brand called Rab from my local electrical supply house
for several years. I don't recall ever having a customer call back because
a unit stopped working. They are a little more expensive than the Home
Depot stuff, but customer satisfaction is important to me.
Florida heat here. The ones that are in the sun seem to fail from
burning out the sensor. They lose sensitivity until you have to do
jumping jacks in front of them to get a light. The others I have had
fail in various ways. Some seem to have the triac latch "on" and will
not reset. Others just seem to trigger themselves after a while and
may or may not reset with a POR. I have about 20 installed around the
house, inside and out. I usually swap out one or two a year. The funny
thing is the most reliable are some el cheapos I got from K-Mart for
$14 with sockets and reflector shells. I have not had one fail in the
8 years I have had them (one in full sun). The Heath Zeniths are the
ones that fail the most but as long as I can come up with a fairly
fresh reciept HD lets me have a free one. The H/Z in my great room has
never failed and it is the oldest. Maybe it is the environment that
kills them. Others I bought in the same time frame were sleeping with
the fishes years ago.
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