Good Man furnance/flue recall.

[Reply Here]

Hello Everyone,

Just trying to find out if the situation I'm in is typical of the Good Man furnance/flue recall. I became a part of the program back in Sept/Oct 2004, my neighbor was in the program and informed me about it(we have same home builders, and same type of flues). He's been in the program (if I heard right) Oct 2003.

Little background (from paperwork they gave me), Good Man is under an agreement with the fed to provide services to home owners who have a defective flue, that can crack and seperate and blow exhaust in into the home. Mine has burn marks around several of the joints(appears patched by previous repairmen).

I've had about 7 months of "we'll call you later today" and no calls. I've had to constantly call about the 'status' and I get "what the repair guy never called, we'll call them again, and call you back", then no call ofcourse. I don't want to wait over a year like my neighor(an elderly lady).

So, I ask, has anyone been a part of this program? Has anyone had the work done? Is 1/2 year to 1-1/2 years typical for getting the work done?

thx,

[TURTLE]

This is Turtle.

If your talking about the 90%+ AFUE furnaces of all brands installed around 1990 to 1996. Please read below.

Now if your talking about anything in the 80% AFUE furnaces and leaking vent pipes. Disreguard the below for i have never heard of any recall program of anykind for these 80% AFUE furnace vent pipes.

thx , the Goodman program that you speak about is not the goodman only program. The replacement of the leaking vent pipes is all the brands program with the manufactor of the vent pipe suppling the material and labor to fix them. Goodman and All Other Brands involved have got together to fix or replace the problem vents. Now if i can remember this replacement of the plastic vent pipes has been talk about since the first to Mid-1990's and i don't think i ever heard of anybody getting anything fixed for free. i have heard a lot of talk but no jobs being done.

So i think i would get my HVAC fellow to just replace all the vent pipe and be done with it. this is not a major cost expence that this would cost to do.

If you wanted to talk about this recall of yours. E-Mail me and fill me in on it.

TURTLE

[m Ransley]

File in small claims, you will be fixed in 30 days.

[Reply Here]

It's an 80% model and here is a url explaining the 'free' replacement policy:

I'm at the point of writing (and cc'ing good man) CPSC and asking how binding was this agreement. My neighbor is elderly, and they haven't moved on following through on fixing it for over a year now.

Think asking the fed questions, and cc'ing good man will get results. I mean, I'm not getting call backs when they say so. Unless I catch someone, my messages go unanswered. :(

thx....

[Reply Here]

Do I have to spend the money up front(replace the furance) or does anyone know if I can sue first and then use the money to do the work?

thanks....

[Reply Here]

I have writen the CPSC asking the responsibilities of all parties in getting furnances and flues replaced. Even CC'd Goodman. Funny Goodman still hasn't called me.

I'm guessing with documentation from CPSC, and no contacts from Goodman, I will be moving towards small claims court. Anyone know if court expenses can be added to the damages, as well as punitive damages for there implied proceedure of delaying the repairs till a homeowner has to take legal action?

thx.