At least it seems to me to be a rip-off. We have a GE (electric) stove top we put in when we built the house ten years ago. It has been satisfactory, but one of the cooking elements does not heat. I exchanged it with another and the same location does not heat, but both elements heat in another location, so it isn't a bad element.
I assume it is the control that is bad, but have not checked it. I called GE to order a new control, figuring it would be perhaps at max, $20. Boy was I wrong, it is $57.55. Oh well, I guess you gotta bite the bullet. But the next shock was that they charge $16.82 for shipping, bringing the total to $74.37.
Sure seems to me that almost $17, is a bit overboard for mailing a small part. I did not order it. Am going to do some trouble shooting first, and if I do need the control, see if I can find a generic part.
Anyway, it sure seems to me to be a rip-off, both on price and shipping.
Guess I'm just blowing off steam and not asking any question, unless someone knows if they make generic parts.
Bob