I noticed since changing to ATT celular family plan my units were
disapearing faster than I used them. My call pack is 500 units so I
have to be carefull. I checked my online actual call times at ATT
against my call times of my phone and noticed about 30-40% of my calls
inbetween one and 3 minutes were tacked on an additional unit-minute.
Example, if the call is 1: 32 its bumped up to 3 minutes. Since I make
alot of business calls at 1-3 minutes this has forced me tp upgrade
from the cheapest ATT call plan of 500 minutes to a more expensive
plan. I think its a scam by att to get people to pay more to ATT.
Check your phone call log and compare it to your bill.
So besides complaining, should I contact the FCC. I think this would
make a nice class action lawsuit where ATT refunds billions.
Also my month call period just ended, I had near 2300 roll over
minutes and only 700 rolled over, I called ATT last night and they
said "Wait it will be there" well its not there Mr ATT. Slow internet
speed, phone doesnt always ring or goes right to voice mail, and
crooked billing. ATT SUCKS
How would that work? Typical class action go like this: Lawyers would
compete to see who could get it certified as a class. Class members
would receive numerous mailings telling them about the action. A year
letter class members would get a letter that would describe something
like: The action has been settled, as a member of the class you are
awarded $5. The payment is included as a coupon to be used to purchase
services from ATT. Dewey, Cheatum & Howe as representatives of the class
has agreed to accept $18,569,345 as their fee...
I have no idea, im just pissed im being cheated, and thats besides the
crap service I am locked into. Sometimes my internet is to slow to
watch netflx, and I pay for 3mb download, the best I can get at my
location and I cant get their Uverse, ive tried.
I think if a million people have needed to upgrade to a plan that
costs more because they need more minutes from this scam, they desreve
a refund. For me thats 360$ a year. This could be a billion dollar
lawsuit. where people get big refunds.
I'm with you on this one, for sure. AT&T is the worst provider I've
ever used. The "direct to voice mail feature" is particularly
onerous. I don't know which is worse, that, or the "dropped calls
when showing 3 or 4 bars feature".
I use Optimum cable for Internet access, the tube and landline, so no
problem there. The cellular is another matter entirely. I have a
first generation iPhone, so no contract and cheap unlimited data, but
the phone service is almost enough to cancel out the other benefits.
Living in New Jersey, I /was/ commuting into NYC, but now I am happily
retired - na na na na nana). ATT IPhone 3 GS. I've had little or no
problems with it, certainly fewer than with my Sprint Samsung phone. And
it is a great toy!
Never attribute to malice what can adequately be explained by stupidity.
Just like I don't think the feds are capable of black-helicopter plots,
I don't think the ATT octopus is capable of an organized fraud scheme.
The bills are fubar'd because they don't know how to run a network or a
back office operation. It'll be years, if ever, before the revived Ma
Bell actually is run like a single company again.
If Bank of America could deliberately order check clearing against
accounts to generate the most overdraft fees, I see no reason why ATT
not be capable of hosing customers on airtime. BOA just settled with
on the above issue and paid $400mil in fines.
Here's what BOA was doing. Let say 4 checks came in drawn on a
checking account for $25, $50, $75, and $200. There was $220 in
They deliberately sequenced the checks, cashing the $200 one first, so
could then bounce the other three and charge the bounced check fee on
I have Verizon and I've seen them do some slimy things. You go buy
new phone and find out later when looking at monthly bills that they
insurance coverage to the phone. They never asked me about it, nor
I have it before. I've had friends with similar experiences, where
you get a new phone they turn on some additional service without
Have you talked to ATT? What did they say? In the 13 years I've had their
service, I've never encountered such a thing. Minutes are rounded up to a
full minute, but never any additional tacked on. That 1:32 is billed at 2.
Yes I talked to them, but its adding now to thousands of units, and my
rollover [ Just checked] aint there. I figure more are being screwed
besides me. I think ita Family Plan 500 thats being screwed to push
you to Family Plan 700, but i now need 2000 +
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