I noticed since changing to ATT celular family plan my units were disapearing faster than I used them. My call pack is 500 units so I have to be carefull. I checked my online actual call times at ATT against my call times of my phone and noticed about 30-40% of my calls inbetween one and 3 minutes were tacked on an additional unit-minute. Example, if the call is 1: 32 its bumped up to 3 minutes. Since I make alot of business calls at 1-3 minutes this has forced me tp upgrade from the cheapest ATT call plan of 500 minutes to a more expensive plan. I think its a scam by att to get people to pay more to ATT. Check your phone call log and compare it to your bill.
So besides complaining, should I contact the FCC. I think this would make a nice class action lawsuit where ATT refunds billions.