In August 2003, I saw a sign "Tool Sale" in a tent in front of a mall.
This company known as "Homier Mobile Merchants" sells tools and home
supplies, and travels around selling from a tent. I bought a power
tool from this sale, and when I got home, I found the tools was
literally shattered in pieces. Since then, I have sent them four
emails. The first two were never answered, the third and fourth were
returned to me. Both are valid email addresses and come from their
website http://www.homier.com . I have also tried to phone and only
got a recorded message. So, here I am 3 months later, and unable to
even contact this company.
I also looked on the web, and found there are numerous recalls and
reports for dangerous cords on tools, extension cords, and lights.
All have been recalled and are said to be dangerous. So, for the heck
of it, I emailed one of the persons who are supposed to be a contact
for these recalls. That email was also returned.
I have also looked on the Better Business Bureau, and found quite a
In my opinion, I would say STAY CLEAR of this company. Their products
are of very poor quality, and there is no customer support whatsoever,
once they get your money. I can vouch for the poor quality, not just
based on this one tool, but also because I know someone else who
bought from them, and is dissatisfied. The BBB complaints also
reflect this fact.
I plan to send a hardcopy letter to them, and if I do not get a reply
in a timely manner, I will also file a complaint to the BBB.
I guess that is about all I can do, at least I didn't pay much for the
tool, and I am glad I did not buy more from them.
Please reply via this newsgroup. I do not post a valid email address
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