We had a new Carrier air conditioner installed less than 5 years ago. This year it stopped working. One of their service people looked at it and said that the compressor needed replacing. The part was covered under the parts warranty but they said the labor charge would be US$1000 and the new compressor would only have a 1 year warranty and they cost US$1200. I think the guy charged about US$300 to see what the problem was. This seems a bit steep after 5 years. Are air conditioners not supposed to last for about 15 years? It strikes me as a rip-off to sell an air-conditioning unit that needs abut $2K in maintenance every year after less than 5 years.
- posted
15 years ago