I have a leaky faucet and contacted Moen. They sent me a new
cartridge 1225. The problem is I can't remove the old cartridge. I
removed the pin but the old catridge won't come out. I tried to twist
with the plastic cap, but that didn't seem to do much. Does anyone
have any ideas how to get that old cartridge out?
By the way, its a single handle bath faucet.
The Home Depot, Menards, Loews Ace, Tru-Value, almost any well stocked
hardware store sells a cartridge removal tool. It screws into the
threads in the center of the cartridge and forces it out when you turn
the tool with an adjustable wrench. I have a metal chrome one I paid
$25 for, then I got a mostly composite one for $12. If you can buy one
and see no future use, sell it on CraigsList.com to the next guy! Now
to the real issue, the 1225. In the old days an OEM cartridge was
brass. I had a replacement call one day many years ago so I stopped at
Ace. The 1225 brass was about $17 and the plastic was about $10 at
that time. Being a responsible guy I bought the brass. After the
install it still leaked so I called the toll free Moen help line. They
tell me that the plastic is actually a 1225 Magnum. I was using a
brass OEM replacement instead of the oversized Magnum that would (and
did) stop the leak. Be sure you have a 1225 Magnum to replace the OEM.
Be sure to use an ample amount of silicone lube when installing the
new. They probably gave you a small tube with the cartridge. Moen has
always treated me well, sending me free replacement parts when Their
product had failed, they even pay the shipping. I almost always
install the one handle Moen so that I can stock a cartridge on the
truck. Good luck.
I had one stuck like that last month. Put a vice grip on it and tapped it
with a hammer. Had wife push on wall to make sure I did not loosen any
tiles. Finally got it out. Don't think I had ever changed that one and
house is over 30 years old.
After a week of trying I came to the conclusion that I could not take
out the cartridge by myself. I bought a cartridge puller. Using
that, the cartridge slid out, easy as pie. The puller made all the
difference in the world.
Ace hardware sells a cartidge puller that does the trick. (Mine was stuck
beyond belief.) The puller screws into the same threads that hold the
faucet knob. Once attached, you turn the puller handle counter clockwise
as the body of the puller seats against the faucet body. After several
revolutions (and groans by the faucet) it will come out. The puller was
16.99 at Ace. Since my house is full of these cartidges, I will gladly
hang on to it!!!
Craig in Cypress, Texas
My local Ace used to lend you, for a deposit, a "tool kit" that
would do it. Basically, you pull out the center control rod ... the
thing that goes in and out to turn off and on the water and turns
for hot and cold. You are basically breaking the old cartridge.
You then use a tap (part of the Ace tool kit) and thread it into the
hole left in the cartridge. Remove tap and insert a approx. 1"
long x 5/16" dowel (part of the Ace kit) and reinsert the tap. As
you thread the tap into the hole and when it hits the dowel, the
cartridge now follows the tap and comes out of the faucet. There
was also some kind of cartridge puller that the Ace guy says usually
doesn't work, so you have to go to the semi-destructive method I
described. For subsequent cartridge removals I just went to my box
of taps and cut a piece of dowel.
I have had Moens for years. What I use for removing stubborn cartridges is a
I originally bought this tool to use as a dent puller but selecting the
right screw lets me pop out the cartridge quickly.
Now my neighbors have learned to borrow it when needed.
Mine was so frozen it chewed up the plastic tool. It was so frozen I had to
the head of the screw holding the handle, leaving the screw shaft stuck in the
the standard puller was not going to work.
I ended up using a hammer and screwdriver to tap on the raised tabs to break the
cartridge loose and twist it. I grabbed the stem with vice grips, but it
come out. So I tried penetrating oil, then vinegar, and much more tapping with
hammer. Eventually it came out about 1/2" then stopped - so I tapped it in and
it out a couple more times. The the big pull - and out came the core, leaving
cartridge body behind.
My local Ace doesn't carry the special kit mentioned some places that includes a
a dowel to push out the cartridge body. I thought I'd check the auto parts store
if they had some sort of puller I could anchor in the water outlet holes in the
body. They didn't, but they did have some large screw/bolt extractor tools. The
for bolts 5/8 to 7/8 - 1/2" in diameter at it's shaft - did the trick. Drive it
6 taps of my hammer, twist it counter-clockwise with a wrench to set the
further loosen the body, and then pull it out with the vice-grips - about two
and the extractor was only $10.
Did you check the Moen website?
They have an 800 number you can call for help, if their video is not
enough. When I replaced mine, I recall it was quite a task.
replying to Senin, Richard Lilley wrote:
I had similar problems, but in the end iI won.
When using the plastic/nylon tool you have to be gentle with it. Instead of
forcing it to turn one way apply pressure right, then left, then right, etc, and
then it will eventually break loose. After that you can usually pull it straight
out with a good pair of pliers.
As far as disassembly goes, make a line up behind the sink of each part in the
order of removal, and when reassembling, just start at the end and work your way
along the line in reverse order. Taking pics as you go with a cell phone helps
If you got it all together and the hot and cold is reversed, just remove the
parts installed AFTER the cartridge was installed and rotate the cartridge with
the plastic/nylon tool 180 degrees and reassemble. That will fix it.
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