Customer 2 Sat the calls start at about 4pm. New customer in town has no heat. Just blower. Go out and find a 13 yr old Coleman 90% CUG furnace. Igniter but no 24 volts to gas valve. The W/R ignition module is bad. Then I notice, the module is 11 months old. Still under warranty. I told her I can change it but I use H/W S8610U's and it wont be warranty. She says, "OH, I guess I'll call Dave from the other end of town. I found him at the bar. He does some A/C work". WTF!! hehe. I collect my $100 Sat trip charge and she pays with a smile. "Go figure"
Customer 3 Old guy with Apt complex. Tennants heard noise last night???.......and he just calls me at 4:30pm today?? Sure. Why not. Makes sense to me??? His buildings have older boilers with series 100 circulators. He tells me, "now you do know we have complete pumps, circulators, and pump couplers in the parts room up there?" Hell, whaddo I care. I'll use his pumps, charge him Sat rate including a flat rate new pump price like anyone else and just subtract out the pump price. He gets absolutey no warranty and thinks he is saving money. I just smile when the check comes. It's all in a days work. Merry Freaking Christmas to me. :-) Bubba