I recently bought a Bluvac vacuum gauge on eBay. It was listed as new.
When I got the gauge, it did not look that new to me. If you hung it
from the hook, the reading would jump to Hi-P. At low vacuum readings,
the display would jump 50 or more microns up and down.
Because I had gotten it at a good price, rather than returning it to the
seller, I contacted Core Enterprises, the maker of the Accutools Bluvac.
They asked me to mail the unit with the receipt for the purchase of the
item. Being local, I asked if I could drop by and leave the meter with
them; they said no problem.
Yesterday I was there, I met Adam and Dennis. Dennis identified the
unit as being manufactured back in february 2011. He offered to fix,
update and calibrate the unit for me at no charge.
Today, I went back to Core Enterprises, to pick up the meter; it works
I do really appreciate what they did for me, and I felt compelled to let
everyone know, about their exceptionally good customer service; no doubt
beyond my expectations.