I have a Beko "DE 2541 FX" slimline dishwasher. The upper arm is
not turning/spinning/rotating, even though water pours out the spray
I have thoroughly cleaned the entire dishwasher compartment: the
door, the inside walls, the sump and filters, the upper and lower trays,
the arms, just about everything.
Now the bottom spray arm works fine, goes merrily round and round
spraying just dandy. If I give the bottom spray arm a good flick of the
thumb, it spins freely and will do nine or ten complete revolutions
until it stops. The upper arm is harder to turn, I can get it to rotate
two or three times at most. I couldn't really say under oath that it
Should the upper spray arm rotate more freely?
The two arms are differently designed. The bottom spray arm is
simpler -- it's all plastic and just "clicks" into position. The upper
spray arm is slightly more complicated. The central hub is formed of
three interlocking snap-together parts: 1) the long arm; 2) the
bayonet-lock disc with o-ring; 3) the centre hole piece. The upper
spray arm has a bayonet/"screw on" way of being attached. When I
cleaned the upper arm, I had to pull out six or so hairs that were
wrapped around the bayonet disc and centre-hole piece that form the hub.
When the arm is assembled at the factory, the centre-hole snaps into
the arm -- trapping and securing the bayonet-lock disc -- in such a way
that you can't get at the snaps again to disassemble it. It makes it a
bugger to clean the hub of hairs that have gotten wrapped around there!
I have soaked the upper spray arm in hot vinegar for 12 hours.
**** If anyone has a Beko dishwasher, I would be most grateful if
you could post the results of flicking the upper and lower spray arms on
your machine. (Be prepared for a few drops of water to fly out!) How
many complete revolutions does each do when you give a good flick with
the thumb or finger? ****
With kind regards,
I'd still strongly recommend you run it on an empty cycle using one of
those 'deep clean' bottles of dishwasher cleaner on as hot/long a cycle
as possible. I was very scornful of those until I was advised to use
them every couple of months by a dishwasher engineer after I was
suffering similar symptoms to you.... when he visited to repair ours, he
found pipes almost completely clogged with grease, which you wouldn't
get at unless you took the machine apart.
I now use them regularly with much better results than before.
Anyone else do this? I've had my Whirlpool going for 7-8 years now &
never used a cleaner.
But I have replaced a few grinders, but it never seems to be greasy.
[a nail was caught in the last dead one--- and someone wondered how
hair got into the OPs dishwasher]
Probably a lot to do with detergent, water chemistry & how you use the
dishwasher, but I wonder if I'm the only guy who doesn't wash his
I tried using one a month ago. I was having problems where glassware
was coming out very spotted. I did some investigating and found
loads of grease below the metal filter at the bottom. I removed the
lower spray arm, the filter scree, cleaned everything I could get
to. But, I figured there must be even more in places I can't get
to. So, I bought the cleaner, which seems to consist of citric
acid. Ran it with the hottest water I could get and added extra heat
After doing the manual clean and using the cleaner, the next few loads
were better than previous, but still not real good. After that,
things got back to normal. So, can't say for sure if it was the
manual cleaning, the cleaner. More likely it was a combo of the two.
Another conclusion I've come to is to at least occasionally use very
hot water right from the start and select extra heat. Normally, the
dishes come out fine if I just start the dishwasher on a normal cycle
and don't let the faucet run to get hot water there. It;s a long run
to the water heater, and I'm sure the first cycle is tepid at best,
the second is still probably not at 130 either. I really didn't care
because the dishes were coming out clean and I figured I'm saving
energy. But I would suspect that over time that might allow grease
to build-up because the water isn't hot enough to keep it suspended.
To the OP, it would seem to me the upper arm should spin about freely
by hand. If it isn't I would suspect that either there is some
material in there or something has worn out.
Here I am completing this thread round full circle to some sort of
resolution. (Am I the only one who hates searching through pages and
pages of group threads, not one of which gets a real answer or a hint of
...I have run my dishwasher three times in succession (using Earth
Friendly Products "Wave" citric acid based auto dishwasher gel) at the
longest, two hour, hottest water setting (70C in my case) --
-- And it worked! After the first two goes, I noticed that the
upper spray arm had changed position, and was delighted to find, at the
end of the cycle, that the upper spray arm could be sent spinning round
and round much more freely.
I'm vegetarian, with spring water, and pre-scrubbed the crockery
before loading, and have -- until now -- used nothing but hot water in
the dishwasher. (I eat eggs and dairy. It's difficult to get problems
with solid fats and grease as a vegetarian.) I cleaned the filters and
grid every six months or so.
However, over the course of three years, the dishwasher had got
slightly grungy. This must have gradually made the upper spray arm stop
So, to recap, running the dishwasher 3 times in succession on the
hottest 70C, two-hour cycle, using either plain vinegar or a citric acid
gel has cleaned everything out, and the spray arms both turn. The
dishwasher is now working properly.
From now on I'm going to regularly use the citric acid gel cleaner,
and to run the hot/long cleaning cycle every so often.
I've had to discover for myself:
Good maintenance really is the key.
Hope this helps in advance,
> Does the upper arm get its water from a tube from the main pump, or
> does it get its water from an extendable center post that comes up
> from the center of the bottom washer arm when the water is under
> pressure. The upper arm should spin "freely". How do you get hairs
> in a dishwasher???
From a tube system from the main pump. I realize that everyone
gets the odd hair or two in the dishwasher. However, I'm guessing that
with the caustic highly alkali cleaners people use, the hairs get
dissolved and disintegrate.
I expect you will find, for future reference, that the plastic whirly bits
all pull out for cleaning quite easily - ours do - then the holes can be
poked out before steeping them in acid. Our local Asian 'delis' sell citric
by the kilo, and I find a 20% solution of this is great for cleaning all
sorts of things - sprayed on taps/bath etc. Mind u it is a good idea to
descale the parts of the m/c you can't get at, your way too.
Once stayed somewhere where the dishwasher stank if it wasn't used every
day. Ordinary bleach seemed to get at the parts official cleaners couldn't
reach, when used instead of the detergent, and did eventually get rid of the
Have had similar (not spinning well) on a couple of machines, in both cases
it was gunk inside the arm that had blocked some of the jets.
It wasnt obvious at first as they looked clear but the pressure of the water
when the machine was running pushed the gunk forward to block some of the
jets and then slid back when idle.
I eventually managed to disassmble the arm and in both they were full of
I also have to look out for my other half as i am sure she thinks the
machine doubles as a waste disposal unit or she puts things that are too
high and stops the arm spinning, those problems I cant cure :-(
Trisodium Phosphate, useta be a common ingredient in detergents, and
also sold in powder form for paint-prep cleanup. Works really well.
Unfortunately, being a phosphate, it acts as a fertilizer when it gets
into waterways, so it is banned in many areas (like mine.)
Unfortunately, a suitable replacement has yet to be found, so laundry
and washing dishes is more challenging these days.
I'm waiting for someone to say TSP is how you connnect your computer to the
As with many things, if it works, it's either banned, prescription, or needs
a government granted license to purchase, posess, or use.
Christopher A. Young
Learn more about Jesus
Good idea, but read the fine print.
"Not Available To Members in Phosphate Restricted Areas"
Although, honestly, if you don't let your grey water go into the sewer
(e.g. you let it go to a cistern and use it for watering plants etc.)
I don't see the big deal.
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