Pooling water in the outdoor drip area usually points to a restriction somewhere in the drain line, even if the condensate pan looks fine. Leveling is definitely a factor, but if the pan is draining into a line that is slowly restricting flow, the water will back up into the pan and pool externally. If the unit wasn't pitched correctly, the water flow would be sluggish even without a clog, but persistent pooling suggests blockage. When you suspect sludge or algae, vinegar is a gentle starting point, but it often just handles surface buildup. For serious, established grime, you need mechanical action or a stronger biological agent. The sludge isn't just water and algae; it's often fine particulate matter and dust trapped in the AC system's heat exchangers. I've seen lines completely choked with this kind of brownish-green muck that vinegar just slides right over. Before considering harsh chemicals, which carry a real risk of damaging the evaporator coil if they get into the system, try using a thin drain line snake or auger. These are usually designed for smaller lines and are perfect for breaking up the root cause of the buildup without needing major chemical intervention. You need something that physically scrapes the buildup, not just dissolves it. If snaking doesn't resolve it, then a dedicated pump-out or pressure flush is the next step. You want to clear the line completely, not just nudge the clog. If the issue is constant, check the run of the drain line itself—sometimes the PVC isn't sloping properly, creating a low spot where water just sits and feeds the biological growth. That's usually a fix that requires a professional, but knowing whether it's a clog or a bad pitch will save you time.