I went to Paxton in KC today to buy a sheet of 3/4" oak veneered plywood and some oak crown molding.
They did not have the molding in stock but could order it. It seemed expensive at $7.35 per foot for poplar. I was told it would be more for oak. I decided to pass.
What really disappointed me was the fact that they did not have any of the plywood I wanted in the retail area. I was told that the yard was closed on Saturday so I would have to come back during the week. I told the clerk that they have gotten plywood for me from the yard on Saturday before. He told me that must have been a one time thing and there was nothing he could do.
They had the product but did not want to take the time to get it for me. They wanted me to come back another day when it was more convenient for them.
I went to Schutte Lumber and got the plywood that day. They had to go to their yard to get it but did it with a smile. Also - they had the molding I wanted that Paxton would have had to order. It was $4.25 per foot for oak. I won on both counts.
Next time, I will go to Schutte first.
Rob