This is not a common experience, you shouldn't be so quick to make it the
basis for your decision. Look how many DeWalt, PC, Milwaukee, etc. tools
get sent back because of some problem right out of the box. Stuff happens.
There's a lot of stuff to stay away from at Harbor Freight, as has been
stated here many times, but there is a lot of stuff that is perfectly
serviceable and saves quite a bit of money.
The clamps have a lifetime warranty - why not just send the defective clamp
How many other ones did you buy at the same time, that came out of the box
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