I have a Moen 7300 faucet in the kitchen, the 'standard' one that you
see in most kitchens (with one handle and a spray fitting right next
to it). The handle just came off in my hand yesterday, turns out
something just snapped.I called Moen and they said they would be
sending me the replacement "horse shoe shaped" piece/other parts of
the kit by next week.
Question: Is there anything i can do to still be able to use the
faucet in the meantime even without the handle? I tried unscrewing the
big screw that holds this "horse shoe shaped" piece and tried to move
things around a bit, but the faucet started leaking and then i could
not shut it off without turning the water off. Now, the dish washer
doesnt work, since the water is shut off completely.
In short, the kitchen is a bit of a mess. Any advice will be sincerely
appreciated, as always.
Actually, the handle coming off in your hand has nothing to do with the
cartridge retainer. There is a horse-shoe retainer there, but also a yoke
in the handle that levers the center piece of the cartridge up and down, and
I imagine that is what is busted. If you didn't take the cartridge apart
(not a smart idea when the water is turned on, if you pull that retainer you
can blow the cartridge out of the faucet body and into your eye), then you
should be able to work the center thingy up and down with a pair of pliers.
I have done it often. Not sure why it might have started to leak except
that maybe you weren't forceful enough pushing the thing down into the
faucet (that's how it shuts off).
What screw are you talking about? and by leaking do you
mean it came out the spout and you couldnt't turn it off?
You need to look at a diagram. After taking off the cap and
the temp indicator you should see a screw that holds the
handle on. Since it came off in your hand that screw is
either not there or the head pulled off with the handle.
After taking the handle off you should see a dome cap and
pivot which you also take off (both unscrew counterclockwise
as one unit. Then you will see the handle adapter/connector
assembly which has a screw in the center and holds it to the
cartridge stud. Then there is a pivot stop piece which
looks like a nut but I believe it just sits in place. There
is no screw that holds the horseshoe shaped piece in place
(by the way the horseshoe shaped piece is called a retainer
clip). The retainer clip slides into the valve body and
holds the cartridge in place. Did you push or pull on the
retainer clip? If so you need to turn the water supply
valves off and push the retainer clip into place.
The thing that snapped is probably just the screw that hold
the handle on.
After you are certain that the retainer clip is fully pushed
into the valve body, you can turn the water supplie valves
back on. The stud that sticks up and has a screw hole in it
is the valve stem which pulls up to turn the water on and
turns left or right to provide hot or cold water. Maybe you
pulled it up some and just didn't push it down far enough to
turn it completely off. You should be able to get a pair of
vice grips (or just a pair of pliers) on the flats and push
the stud down to turn the water off and pull up to turn the
water on; turn left or right for hot or cold water.
Your repair parts will undoubtedly come with a diagram and
repair procedure. Good luck.
Okay, so the Moen parts showed up tonite. Here is the problem (revised
situation, if you will!):
1. It wasnt the retainer clip but the "Handle Adapter and Connector
Assembly" that had snapped, leaving behind a "horseshoe shaped piece".
That had mistakenly confused some of you, who had thought it was the
retainer clip,which indeed is truly horse-shoe shaped. My apologies
for that miscommunication.
2. I put the retainer nut and bearing washer assembly, followed by the
pivot stop (white color circular piece), then inserted the Handle
Adapter and Connector Assembly, then inserted the big screw, then put
the Dome and Pivot Retainer Assembly, topped it off with the Plug and
attached the handle.
3. The problem is that the handle doesnot lever up and down anymore,
it stays stuck in one location. The faucet works fine if i directly
lift the cartridge with a pair of pliers. I wonder where i am going
wrong? When i put the pivot stop, where/how does the Handle Adapter
and Connector Assembly go on top of that? Is there a certain way that
it should face?
Any advice will be truly appreciated, i know it is tedious to explain
these things in writing.
I just went through the same thing with a Moen kitchen faucet a acouple
of months ago, and I think that there's a trick to this when you put the
handle back on, but I don't remember what it was. The woman that I
spoke to at Moen knew exactly what the problem was when I called
them...within nanoseconds of my describing the problem.
Have you tried calling their 800 number and described your problem?
My diagrams says that the raised edge of the pivot stop must
face forward. That may be your problem. The rest seems to
be intuitive, but if not then the new piece must fit down on
the stem (I believe the long edge is parallel with the flats
on the stem) and if this long edge of the new piece is
turned to the front, the handle should be to the front ( I
don't think it can fit otherwise).
Leave the temp indicator and the cap off until you figure it
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