I purchase a 8 year old Jamestown pellet stove.. It is in excellent
condition and I was able to observe it in operation.. I'm very happy with
the construction and condition of this unit, having compared it with newer
However, the operating instructions/owners manual was not available (seller,
just couldn't find it).
I tired contacting Jamestown through their dealer network, which list about
100 dealers in the Pac. NW USA. However any dealer I contacted in my area
claimed they hadn't been dealing with Jametown since they moved to Canada
some years ago..
I finally emailed Jamestown (canada) and got a response from them today
that refered me to the closest parts and service dealer in Billing MT (1000
miles away).. I called them and was told they could sell me a owners manual,
which includes the operating instructions, for $16 + s/h. So say $20.. I
declined since I felt this was excessive.. I tried to get them to just
provide me with a copy of the operation portion, but they claimed there were
copy right restrictions. (yah! like I believe that!)..
I sent a nasty email off to Jamestown, regarding their appearant abandonment
of stove owners in the US.. Can't really be customer service and support it
the nearest is 1000 away..
My question; does anyone have a copy of the basic operating (lighting and
feed controls) instruction for any basic 'manual control' pellet stove?? I
can probably figure it out but would be nice to have something as guidance
while I'm learning the procedure..
Help and comments would be appreciated.