American Standard Champion install problem- level off- more than an inch.. looks lopsided, why?


I installed a new toilet and it looks lopsided. I did remove the old wax ring with a putty knife.. I then put new johnny bolts and layed the new wax ring. The bathroom floor is leveled. When I look at this toilet it looks lopsided.. I want to fix this, Could it be that the wax ring is a wrong size? and is hitting the johnny bolt?? I really want to fix this any help would be great.. Again the floor is leveled and my old toilet did not look lopsided
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KOS wrote:

Take it out and reinstall it, with a fresh ring. Recommend using a rubber one instead of wax- they are easier for inexperienced users. If floor is level and flange is level, the likely cause is a bolt in cockeyed, or the ring floated around and toilet is not sitting square on the flange.
Worst case scenario- pay a plumber or handyman the 50 bucks to do it for you, and watch and pay attention. If you don't want to get laughed at, pull it and pretend you didn't install it wrong, but your back is acting up and you can't lift it. (They are heavy, if tank and bowl are connected.)
--
aem sends...

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You said the floor is level but is that your eyeball telling you that or is it what your level is telling you?
Generally speaking, the top of the bowl is parallel with the bottom of the bowl so if the floor is level and the base of the bowl is sitting on the floor then the top would have to be level.
You should be able to see really quick if the bottom of the bowl is not flush against the floor.
Wax rings are cheap, so if you really want to get to the bottom of this mystery of yours pull the toilet and check the floor for level. If that is OK then without the wax ring installed set the toilet in place. (Taking the tank off the bowl will make things much easier.) then check it for level.
Next if those tests are OK then reset the bowl on a new wax ring and recheck for level.
If it passes that test then set the tank on the bowl and check that for level.
Last step would be to put the lid on the tank and check that.
--

Roger Shoaf

About the time I had mastered getting the toothpaste back in the tube, then
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thanks for the reply..floor is level with a 'level' not eyeball. toilet is not leveled with 'level'..I will do what you say.. I will report what happens in a couple of days. thanks for all your help
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On Wed, 12 May 2010 05:27:50 -0700 (PDT), KOS

If the flush throat on the bottom of the bowl is not seated in the wax ring correctly, it would be lopsided. Pouring water down the bowl would show up as a leak on the floor.
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Sometimes the tank is installed cock-eyed...check the level of the bowl and remove the tank lid and check it for being level.
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The toilet may settle down to the floor, through use. I'd give it a day or two before doing anything drastic. Might be too much wax on one side.
--
Christopher A. Young
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Stormin Mormon wrote:

And if it settles, snug up the bolts again.
Actually you can try loosening the bolt on the low side of the toilet. They can go cockeyed if one side is tightened too much.
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1. Wax rings are a standard size. 2. If the floor is level, it should be obvious that the toilet is not sitting on the floor properly. Get down on your knees and LOOK for gaps around the bottom. 3. You leveled the floor with a level. Why don't you level the toilet with a level too? Level it at the seat, and at the top of the tank. If it's level with a level, then the "lopsided" look is in your head. 4. Make sure the tank bolts are tightened evenly. You will see the seat showing level, and the tank showing off level. That means you didn't tighten the bolts to the tank evenly. Loosen the bolt on the low side slightly, and tighten the bolt on the high side.
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Wax rings are a nuisance. I have used the Fernco waxless seals on both toilets in my house. Some times they are hard to find, but are so much better.
I ended up at Amazon. It all depends on your local area.
(Amazon.com product link shortened)
Charlie
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anyone who was following this thread--- I removed the toilet completely- took a level and found the flange to be level 100%... The floor too. I then set the toilet on the floor and found it to be somewhat lopsided ... Bought a new wax ring, installed toilet and put a shim under one side.. Took level and found it to be 100% level... Flushed toilet and toilet began to leak on side of shim.... Removed shim, flushed toilet, no leak... Toilet still lopsided.... Looks like there is a defect in the "China" -
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anyone who was following this thread--- I removed the toilet completely- took a level and found the flange to be level 100%... The floor too. I then set the toilet on the floor and found it to be somewhat lopsided ... Bought a new wax ring, installed toilet and put a shim under one side.. Took level and found it to be 100% level... Flushed toilet and toilet began to leak on side of shim.... Removed shim, flushed toilet, no leak... Toilet still lopsided.... Looks like there is a defect in the "China" -
Bravo! Now you have a definite answer.
I would now contact the supply house and ask for a replacement bowl as yours has a factory defect.
If they balk at this, then take your case to American Standard.
You don't want to mess with shims as the bowl is designed to sit flat on the floor.
--
Roger Shoaf

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Interesting thread..I can't say I have ever heard of that problem in my limited experience...Update us when you try a different bowl if you can....
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..
You now have the reason that wax rings are passe. The "fernco waxless toilet seal" is the wave of the future. You can install it once, then pull it and reinstall muultiple times withouth changing the seal.
I do not understand why people fool around with wax rings any more.
Harry K
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On Wed, 12 May 2010 20:59:10 -0700 (PDT), Harry K

I agree the waxless is a better choice, however, I tried one and it would not seat deep enough into the sewer pipe and rested about 2" above the flange. The sewer pipe has a sweeping bend so the waxless would only go so far into the pipe. I thought if they made one that flexed, it would allow me to use it. I recall adjusting the thing as short as possible (?), but no joy. Seems they where one size fits all.
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