Jake told me Aug 14,
Burner,
I can't speak as to the pump but I am very certain... from personal experience dating back twenty years to this date... that Baldor engineers, manufactures and ships some of the best motors around.
I don't deal in the little motors much, but I'd suspect they are also very good quality.
If your question is for Baldor, just call their main office at (479)
646-4711 and ask for a support engineer. They're friendly and honest people... and they'll be eager to help.In my experience... about 90% of new motor failures are due to overloading conditions presented by whatever the motor is coupled to...
or incorrect coupling (misalignment or belts too tight). Closely-coupled pumps with bad or leaking seals will fail motor bearings very quickly.
Jake
Jake looks like this problem falls in the 10% range of your evaluation. This Armstrong pump was brand new and the problem started at start of operation.
The Baldor motor was tested by motor repair shop, and determined faulty "weak" and a new motor was obtained from Baldor and the results were the same. Baldor requested both motors to be shipped back for evaluations. Their evaluation determined that they were good. They wouldn't test with a more comprehensive dynamic test, because of cost, and pointed us to Armstrong Co. Meanwhile what do we do, each are pointing the finger at each other?
So luckily the pump we replace was identical to the replacement. I had the motor repair shop rebuilt this old pump, also when disassembling check the old impellar, in order to determine if the impellar was exactly the same as the new, it was. The motor shop called Baldor, and with this news they decided to test the motors. Lo and behold both tested "bad" so they are going to ship a new motor.
So my hope is that they will get it repaired before heat is needed, because the customer doesn't trust the new pump and want the remaining warranty time in operation. Meanwhile I'm supposed to be happy with the results. Somehow I'm thinking aggrogant bastards.
Burner