Lousy service from J*** L*****


2 Curtain rails ordered mid June - 1 bent for bay, other straight 125cm. The straight rail was damaged, phoned this national store and collected it next day!
Still waiting for replacement. Paperwork dated 20th July, phoned look into it, etc.
Logged onto web site to register complaint - masses of questions on Market Research, not interested in any complaints. Spent time trying to phone, put on hold!!!
No wonder stores are losing out to internet with delivery chasing systems
Pissed off.
Colin
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"Colin Jackson" <cojack6ATbtinternetDOTcom> wrote in message

whats with the ****'s?
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John Lewis in Kingston is the store
Colin "Colin Jackson" <cojack6ATbtinternetDOTcom> wrote in message

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