I just purchased a 12/4 slab of walnut to make a dinning room table from Rustic Mills using the internet. The pictures that were sent to me with dimensions superimposed on them did not come close to matching what I actually got. When contacted by phone they were rude and obnoxious and refused to even consider making any adjustment. Of course they insisted on money up front before shipping.
Has anyone out there had dealings with these people? If so, is my experience unique?