The planer produces great surfaces, as all the reviews have stated.
However, after a few uses and creating a couple of dust collector bags of
chips (99% pine/fir) and using it well within the guidelines stated by
DeWalt, the rollers stopped working. After taking off the cover to the
roller drive, I discovered that the sprocket to the front roller had broken.
Called the national phone number - a new part would take 4 weeks to ship due
to a factory backorder. Next option was to exchange it at WoodCraft, where
I bought it. They wouldn't get a new planer in for ~3 weeks. Next option
was to drive the 40 miles to the nearest service center where they happened
to have 1 sprocket in (they weren't going to get additonal sprokets for at
least 4 weeks as well).
After losing most of the afternoon to driving and repairs, I got the planer
back to my shop and had it up and running again. After ~6 feet of fir, the
wood stopped being fed through. I took off the roller drive cover and sure
enough, I had another broken sprocket. Now, no matter what I do, I'm
sitting with a very expensive and very heavy paper weight for a number of
weeks and of course, it is in the middle of a project.
Well....It seems to be a very common occurrence, we are located in only a
small town & we have had to order those sprockets quite a few times, one of
my customers even got rid of his planer due to it happening a few times
(probably returned it as it was only a few weeks old) the last time the
parts were on backorder. They are currently not in stock yet again. If you
manage to get hold of any get at least 4 you may need them & they are only
about $3 each.
ฉ Jon Down ฎ
Ouch! Have the same planer, but have had better luck thus far. I
wonder if something is haywacky inside, causing some kind of
obstruction? Have you tried Dewalt tech support after this second
problem? Please keep us posted as to your final fix!
I'm on my third planer now after having the same problem.
The first one, which I received as a Christmas present, broke the sprocket
after 45 minutes or so of use.
I took it back for a new one and the second planer broke the sprocket on the
After talking to DeWalt support, I removed the 3 unbroken sprockets from
first planer back at store, to get second one up and running.
Sprocket broke again after about 3 feet of board. This time I got looking
closer at planer and found that the rear drive roller was jammed.
I think that is what is causing sprockets to break. (alignment problem
Anyways took machine back to store and took the display machine, as it was
made in different week than first two.
So far have not had any problems with it. The store said they will give me
new machine as soon as they get one in. Little worried about taking new
machine as display one is running great and don't want problems to start all
The first two machines were made in week 36 of 2003 and machine running in
shop now was made in week 26 of 2003.
When the DeWalt support guy said he had a spare sprocket sitting on his
desk, it makes you think they know they have a problem with planer.
I wish DeWalt would admit that they have a problem and are working on it ,
than say "first I have heard of it."
The local DeWalt rep also told me he had not heard of any problems.
I would get a new machine if the sprocket breaks because I think it is a
roller problem (jamming) over weak sprocket, so it will break again.
Hope this helps you and not depress you more.
It's part of the serial number like "DW735 3603CT7071" numbers "3603" will
mean it was made in the 36 week of 2003.
This is from memory as I don't have it serial number in front of me so there
may be a couple other digits in number ,but that is how it was explained to
me from DeWalt.
Had a similar problem with my 733 and it was not fixed reliably until I
replaced rollers, roller bushings and retainers, chains and sprockets. Works
fine now but that is enough repair effort to warrant replacing. But when it
did start having problems was after running a rather too large of a piece of
Walnut through it so for me I had to accept responsibility for the problem.
I bet sooner or later Dewalt comes out with an official response to address
Yes, like always it will be called....type 2....type 3....type 4....sorry
that model is obsolete....sorry parts for that model have been
discontinued.... New Model....They are after all Black & Decker :-).
ฉ Jon Down ฎ
> > Let me know how you come out. My 735 running fine...for now. I've
Maybe I should have used the term "beta testers" rather than "guinea pigs".
At the time I received mine, the 735 was new product which was too new to
have a history of problems. Now some/several/many? DW735 owners are having
trouble with sprocket failures. Makes me think _perhaps_ the 735 was
shipped before enough testing was done for that flaw in the sprockets to
show up. Hence, some who bought the 735 early are finding the flaws.
Myself and many others have not had any problems...YET. I'm thinking we
never will have trouble. Those of us who own VW Jettas go to the dealer for
repairs too. Seems no one else can fix them. (even the dealer can't get it
right half the time either) The vast majority of us have had several power
window motors replaced. The window motor issue has got on for years.
Sometimes there is no charge to get the motors replaced. Write it off as
customer good will. Sometimes they charge you $100 other times $285. It is
a design problem that should have been dealt with through a redesign and
recall. VWofA chose NOT to go that route. Seems they would rather muddy
their reputation then actually fix the problem. I was at the VW dealer in
Mesa one day and they were shipping +900 broken window motor assemblies back
for credit. Not a small problem! Ask a VW owner if they have had any
trouble with their power windows...I'll bet they have!
Now just how did I get on the VW window motor soap box? SWMBO says I'm
foaming at the mouth...again. So it's time to hope off the net and cool off
for a while.
I for one, hope you don't have ANY problems with your 735. If the root
cause of the problem is a poorly made sprocket, it's likely that DeWalt
will get an improved part into production and take care of it.
I have a Star Tac mobile phone that is notorious for breaking antennas.
It took me about 2 years to break only 2. They now sell for $2.40
(used to be $10 each) each at Verizon, so last time I picked up three
(just in case). Since the phone has exceptional audio quality
(listen/send) I'm not about to trade it in for one of the newer, smaller
phones which I have listened to and dislike, for their inferior audio
How about "New Coke"?? :) newer isn't always better, huh? "If it isn't
broke, don't fix it" is my motto.
Yeah, I think everyone who's had a StarTac loved them. No camera, no
download ringtones, no games, no bells, no whistles...it just plain worked.
I find the "TEST" mode display easy to read when I'm working on a cell site
or doing drive testing. I've dropped mine countless times so it is all
scuffed up BUT it still works & sounds great. I've got through a couple
antennas. The last one seems to be better built as has lasted about 2 1/2
years so far. Wife has a V60. Seems too small for my hands and case is too
smooth. Keys too small and I have no need for the voice dialing feature.
Wish they still offered the StarTac as mine will finally fail the 4 foot
drop test one of these days. The new phones with built-in GPS have me
concerned somewhat but I guess you have the option to send your GPS info
_only_ during a 911 call.
"New Coke", what a joke! I'm sure it _seemed_ like a good idea at the time.
Picked some Coke up tonight, regular, good lode Coke for me. Wife said to
get a couple 12 packs of Diet Coke w/Lemon for her. Found Coke, Coke w/o
caffine, Caffine-free Diet Coke, Vanilla Coke, Cherry Coke, Diet Coke, Diet
Coke w/Lemon, Diet Coke w/Lime and the "NEW" Diet Coke with cream & sugar
AND a cherry on top (I think) Soon they will need an aisle just for Coke.
I agree, DeWalt will quickly address and correct any faults in the DW735.
But I have to wonder what Delta has in the wings to compete with the 735.
Maybe 6 1/2"x14" w/4 blades @ 261 1/2 cpi?
a former Motorola SC-4812T cellular field engineer ("down-sized" a couple
years back with many others to help save the company) Employed, from
time-to-time, as an out-source contractor by...Motorola among others.
Went through this with VW years ago and swore I'd never buy another,
no matter how nice they were. I haven't and I wont and no more foaming
at the mouth after 3 wiper motors and a radio they insisted was
working perfectly fine, as long as the car was parked.
As for this new planer, it sure looks good and has impressive specs,
just like VW
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