Duane Bozarth wrote:
I don't object if there is a reasonable expectation of saving a similar amount of money as a consequence of the accomodation. In this example, tax forms and instructions, I expect the publication of Spanish language instructions for tax forms would improve the efficiency with which taxes are collected.
There are any number of situations where a pig-headed insistance on English-only will exacerbate problems. It is a measured decision as to where to draw the line.