I just got off the phone with the Jet tools Customer service dept. I needed a belt for my 9x20 metal lathe. Their price was $27.95 for a v belt that weighs 1/4 oz (that is what a pencil weighs). OK I am stupid enough to buy this POS lathe, I have to pony up for the parts. Then they told me that the shipping was a flat rate of $19.95 for parts costing over $20.00. That's almost $48.00 for a v belt! I got a supervisor on the line who told me the same old "I don't make the rules, I just live by them" and then offered to do a one time special deal just for me since I was so upset of only $9.95 shipping. I told her to tell the bean counting MBA's upstairs to quit ripping people off and trying to back door profits by jacking the shipping costs. I told her I just sent a part across the US that weighs 28 times what the belt does for $3.85 USPS Priority mail. I told her forget it, and told her I will never buy another Jet tool. I called Grizzly and the CSR told me the price was $25.00 for the belt (the 9x20 lathes are all the same). I got an email from them last week that quoted the price at $20.00. They went up YESTERDAY 25% on this part. I also told them no thanks. I looked at my bookshelf and spotted the Enco catalog. Called them and got a price of $14.xx for the belt and about $5.00 shipping. Done deal, ordered two so I wouldn't have to do this again.
I hear about how Jet tools are a lot like Delta. Maybe, but their parts are getting the same also, and that is not a good thing.
Jamie Norwood............cooling down as I am writing this.