Last week I ordered about 10 things from McFeely's. The box arrived about four days later via UPS but had visible damage to the box itself (hole gouged in the side). I opened it up and took an inventory and noticed 4 items were missing. Proceeded to call customer service and tell them what was missing and requested they resend the missing items. They then told me they would send an UPS person to my house to "verify the damage" in 8-10 days. I feel that they are just calling me a big fat liar wanting to verify the damage and all. For someone that has gone through this before, is this a normal practice? Should I be complaining a little more? It's like 10 dollars in product...give me a break.
THANKS ALL!!!!
CW2 Ken Gunter
CH-47D Instructor Pilot & Professional Woodworker
snipped-for-privacy@NOSPAMch47.org