I read here a while back that because Lee Valley prints their catalogs in
advance they couldn't give Canadians a break on the prices when the dollar
I have to laugh at that.
Lee Valley has no problem RAISING prices between catalogs.
This is what they answered when I asked them:
Thank you for your e-mail. We have received similar comments recently as
the US dollar continues to lose value. We price our catalog in the summer
months. We completed our pricing with an exchange rate of 1.38 CAD/USD at
that time. Today's spot rate is 1.18 - a decline of some 15%.
What many consumers do not recognize is the numerous additional factors
involved in pricing, beyond exchange rates. With many of our products
(purchased up to 14 months in advance) our costs are fixed at that time.
For other products, we may have to purchase through a distributor in Canada,
where there can be a significant built-in disadvantage in costs between
markets - essentially, we may have different costs in different markets, and
have to price that way as well. We have actually stopped selling our Leigh
Jig to American customers recently because it costs us more to purchase the
product than we are recouping with the published US prices.
We can certainly understand how one could perceive the differences you've
cited as a "premium" for Canadians - but in reality, it's the American
prices that are now out of whack - and are lower than is healthy for us in
the long term. Our prices in Canada accurately reflect the costs of doing
We appreciate the time you have taken to share your concerns with us and we
look forward to hearing from you again.
Internet Customer Service Representative
So Lee Valley has NO PROBLEM raising the price to Canadian customers on a
wide range of items but won't raise prices to Americans.
Makes sense, Americans would be screaming like stuck pigs.
Lee Valley knows the Canadian customer won't behave in the same manner.
GD Trolls continue to get me. Anyway, so you are saying that the LV is
charging more then the current catalogue prices to Canadians? Odd, I was
there just a couple of days ago and this wasn't the case. You are full
'zat you again "Robert"???
We have not changed any prices (other than introductory specials (2?) )
since the main catalogue was printed.
Prices change Sept for Wood, Oct/Nov for Hardware, and January for
That would be woodworking products, also in the gardening catalogue, (or
hardware, or gift Items, also added to the gardening catalogue).... what we
call "cross-over" products...
Every item has a "primary" catalogue - and is priced once per year, with its
associated main catalogue...
I thought I posted this a couple days ago but it seems to have dissapearred.
My apologies if this shows up twice.
First, I'd like to say that I'm a very satisfied LV customer. I just
finished spending my LV gift certificates on some K-Body sets at your
Coquitlam store. Lee Valley's customer service is second to none.
I also have a question regarding this US/CAN pricing thing.
Would a customer shopping at a Canadian LV store be able to purchase goods
at the US catalog price if paying in US funds?
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