I ordered a piece of machinery "in stock for next day delivery", my
credit card was charged and I was emailed 5 days later that my item is
expected to ship in about 3 months (a date was given). I mainly share
this because CPO is a major 3rd party seller at Amazon.com.
I was told, they "have trouble keeping their web site up-to-date". This
is evidently the truth because after a week, the item is still listed as
in stock at Amazon and on their site. I ordered a digital keyboard on
line once and had to maintain the same sort of patience.
In any event, be cautious who you order from if you are in a hurry.
I'm saving a few bucks, and the wait is not a meaningful inconvenience
in my situation--but it could have been.
Further it isn't very ethical to charge before the item ships
especially since there is a three month wait. It is ethical to charge
a deposit if it is a special order item.
You might want to reconsider the "good price" if they are already
playing games. The story on "website troubles" along with the above
makes it suspect.
I'll write them a note and see what happens. I like the idea of paying
later, because I get a set amount of warranty coverage via my credit
card. I got a pretty good price and I don't want to lose that.
Thanks (you and Lew),
Not sure about legality of advance charging a credit card by such a long
period of time, but I believe the Fair Credit Billing Act does make it
illegal to not ship within the advertised time. I would definitely ask the
vendor to cancel or credit back the charges until the item is actually
available. If they don't, your credit card company certainly will after
you explain to them.
It is to the vendor's advantage to issue the credit themselve's as I
understand it; the cc company charges a fee to the vendor when they do
a chargeback to the vendor's account.
The best argument against democracy is a five-minute conversation
with the average voter. (Winston Churchill)
I'm not sure about the Fair Credit Billing Act. My credit card company
did not mention it. And he said that it was not for them, the bank, to
dictate how a merchant does business. Unless I'm willing to file a
"dispute", for non-delivery for instance, there's nothing they can do if
I still want the item I ordered. He pointed out that I'm free to notify
the BBB, etc. FWIW, I (hoping to be) getting an item that normally goes
for $550-600 online for $450. If I cancelled my order, I'd probably end
up paying a higher price, so I'll wait.
Yep. Amazon.com's wait time is 7 or 8 weeks and their price is $100
higher. It's not like the world is full of suppliers for the consumer
market... I might venture to guess that if you order through Rockler or
Woodcraft, where they says "ships from the manufacturer" that you stand
in the same line and end up getting your order from the same company.
The way I was brought up, you're supposed to be willing to walk a mile
for a C-note if you're fortunate enough to have the opportunity. When I
was 12, I delivered newspapers at 5:00 in the morning for 3 or 4 cents a
piece--even in electrical storms and deep snow! And, I didn't whine
about it! You kids...think this is the land of milk and honey... :)
Your earlier post suggested I was "getting screwed", and that may be
possible depending on your definitions. However, I'm willing to hand
over $450 to them now in exchange for their promise to deliver a DP in 3
months compared to handing over $550 in exchange for a DP 3 months from
now. You evidently would be willing to pay the extra $100 (25% here) in
exchange for doing business on your terms. I have a more difficult time
justifying that luxury for myself while interest rates are near 0%. The
CC-bank said they would still be behind me (if I should need them) 3
months from now.
If this was just an e-bay seller, I wouldn't make the same concessions.
I have a little gamble in me, and think I'm going to win $100. You gave
up gambling since your pool-shooting days? There was a country singer,
George Strait maybe, who used to since about "ocean front property in
Ar-iz-on-a". I'm holding out for that--less crocs! : )
I looked up CPOworkshop.com at "WhoIs". The domain is registered to
"Domains by Proxy, Inc." Looking at their web site the first thing
stated is, "Your identity is nobody's business but ours".
I'd be reluctant to do business with someone who hides who they are.
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.