Trusteer Rapport problems [OT in uk.d-i-y]

Yes, I agree that lots of web passwords aren't sensitive (like forum logins) and you can do that. I actually use a rather simple password algorithm for these and don't save in Firefox but it comes to the same thing really.

technical support team works 24/7 and can help with any issue.

Hi Alex,

Have you ever heard of Usenet?

Andy

Many thanks to everyone who replied to my original post. Quite a lively discussion!

A day or so before I posted the OP I tried to contact Trusteer Support to ask how to uninstall Rapport but I hadn't received a reply - hence my post here.

I managed to get rid of the symptoms by using a free program called Soluto, which I happened to have installed not long ago. One of its features is to list everything which is loaded at boot time - giving an opportunity to disable anything you don't want. I told it to disable Rapport and then re-booted and - hey presto - I couldn't find any evidence of any Rapport-related tasks/services running, and there were no more reported crashes.

But the program was still on my hard disk, of course.

Then I did eventually get a reply from Trusteer, claiming that the latest version[1] of Rapport would fix the problem, but also giving a link to their Safe Uninstaller if I really wanted to get rid of it - which I did!

I ran the Safe Uninstaller, and it's gone - yippee! OK, there appear to be a few orphaned registry entries left, but they'll get cleaned up when I next do a purge.

uninstalling it, I read all your comments and would like to offer our help-

week-

the safe uninstall utility from our team, here-

Windows OS (contact support for Mac OS)-

CCleaner or Windows' tool- if Rapport was removed properly (and not via other uninstallers)

technical support team works 24/7 and can help with any issue.

A comment for you: sorry, but it's a dreadful piece of software :-/, bloated and a real resource hog.

I think they'd find it a very difficult argument - for instance, my bank sends me text messages if too much money has unexpectedly gone out of my account and I can then transfer money from another account before 12pm to avoid failed payments and bank charges. They obviously expect me to do this. However, the timing of these messages guarantees that, like most people, I will be at work when they are received and I cannot install any software on my work PC.

SteveW

Sensible businesses block access to online banking and online shopping, and quite a bit else.

SteveW :

AAMOI what do you mean by "12pm"? Noon or midnight?

Sensible people usually don't use their work machine to access their banking!

If I needed to do so, I would use my own device (possibly iPad or Android phone - but maybe my own laptop). Depending on circumstances, I might even use my own connection rather than work's.

Well noon obviously. What else would it mean? Are you one of these people who say "It happened at 2am in the morning" and suchlike?

Who knows? AM and PM when applied to 12 has always struck me as being incredibly ambiguous.

Tim

Your link wouldn't work for me. Brackets messed up.

Tim

installing it, I read all your comments and would like to offer our help-

What relevance does that have to my question?

Your cluelessness about Usenet does not bode well for your comapnies abilities.

MBQ

That wasn't any better for me. Here's the relevant text from the page:

"There are no standards established for the meaning of 12 a.m. and 12 p.m. It is often said that 12 a.m. Monday is midnight on Monday morning and 12 p.m. is mid-day. This puts all the times beginning with 12 and ending with a.m. in the same one-hour block, similarly with those ending with p.m. It can also be argued that by the time you have seen a clock showing 12:00 at mid-day it is already post meridiem, and similarly at midnight it is already ante meridiem. Times in the first hour of the day are sometimes given as, for example, 00:47 a.m., with 00:00 a.m. corresponding to midnight, but with a time twelve hours later given as 12:47 p.m.

"Another convention sometimes used is that, since 12 noon is by definition neither ante meridiem (before noon) nor post meridiem (after noon), then 12 a.m. refers to midnight at the start of the specified day (00:00) and 12 p.m. to midnight at the end of that day (24:00). Given this ambiguity, the terms 12 a.m. and 12 p.m. should be avoided."

It occurs to me that Steve's bank might have said 12pm meaning midnight and he took it to mean noon. Noon seems a very odd deadline for putting an account into credit. My bank has a similar text facility and the deadline is midnight.

I have always tended to agree with you. But I can see that if you regard

indeed so. 12 is "noon"'; am (ante meridiem) before noon - pm (post meridiem) after noon. so it's "12 noon" or "12 midnight"

on the basis 12 am is also midnight (the one before)

No, that would be mid-day.