In case you haven't come across it, it is supposed to protect you when using on-line banking by warning you if you inadvertently enter your banking passwords into bogus sites, as used by phishing expeditions. It's often provided free by banks "for your own good". Mine was provided by Nationwide.
So far so good. Except that it uses a lot of system resources *and* embeds itself into the kernel of your OS - like a rootkit virus - making it difficult to get rid of.
I have had it installed on my (W7 32-bit SP1) system for a couple of years without too much ado *but* it has just updated itself (to v3.5.1205.20) and keeps crashing. Every time it crashes, it freezes my browser (Firefox) for a few seconds. Then it attempts to re-start every couple of minutes and crashes again . . .etc.
I decided that enough was enough and that its nuisance value exceeded its usefulness - so I tried to get rid of it. Nothing I have tried so far has worked. Although the application itself will not run, there are remnant processes and services still running, and these refuse to be stopped in Task Manager.
I've tried to uninstall the application in Control Panel/Programs and Features. It goes through the motions but doesn't *actually* uninstall.
I've tried doing it in Safe Mode but that can't find the Installer program to do the uninstalling.
I've tried restoring the system to a restore point prior to the update. Again it goes through the motions but then reports that it was unable to complete the restore - so nothing has been changed!
Anyone else had similar problems? Have you managed to sort it? If so, how?
Click to see the full signature.