It might be more correct to say that a lot of important sites aren't designed correctly and appear to be set to corruptly (both senses) work only with a specific commercial product. Where that happens with public sites the public organisation concerned should be advised that they appear to be acting corruptly.
I leave it to you to decide whether that applies to the Inland Revenue site and whether you can cope with the flak that may fly if you do complain. ;-)