Royal Mail insanity

Apr 19, 2021 Last reply: 5 years ago 10 Replies

Our postie dropped off a card stating that they had an item to deliver, but it was £1.50 short on postage. I could use any one of various methods of payment, but since I have no plans to visit the Post Office, and I don't have stamps to the value of £1.50 to hand, I chose Pay Online. Which was all very well, until I was informed that this was only possible for charges of at least £8.01! My local council, and NHS car parks, can take values as low as £0.25, so why this discrimination? Maybe it's part of their Horizon project.



I have a Christmas stamp worth £1.70, using that will be cheaper than driving to town. And I have no idea what it is, and they won't tell me. My new laptop isn't ready yet.


Madness.

But I'll let it go because we have both out local post office and our delivery office within walking distance and on the road we go down to get anywhere at all!

I was amused when our Residents' Association posted the newsletters in A4 sized envelopes but did not pay postage as Large Letters. The delivery staff left postcards and a large number of local residents had to troop to the sorting office to pay the surcharge. The person involved was highly apologetic.

I recently paid 10p online to a theatre, as it was the balance remaining after existing credits had been used up.

So far that is the only occasion that I have had to verify my payment - I guess they are looking for small trial debits as feelers for bigger illicit payments.

Chris

I once completed a telephone survey with a company I was a customer of and "won a prize!". It was sent with insufficient postage; after paying the surcharge I was less than thrilled to be the proud owner of a branded ballpoint pen.

My worst was many years ago when I saved up a vast number of Barclaycard points and was able to buy a phone for £10. I felt pleased with myself until my work had same phones delivered for the office and I discovered they cost £10 each.

I encountered this when my mobile was stolen and I ordered a replacement online. As I started the payment process, I could see this going badly if they wanted to send a code to my mobile (which they did). Fortunately, I was able to use the blue card machine instead..

oh. it juts failed silently for me. so i took the card down the village PO and they sorted it out and it appeared a couple of days later

exactly. in my case it was something from china that had come via germany. Why no one knows.

Don't talk to me about Royal mail. Articles for the Blind post 1st class mail it says on the part of the regs covering it,however last week we handed the sack of 70 pouches with ram sticks to the man at the sorting office. They then from Kingston have to be put on a van to Feltham, where they are sorted into rounds and sent back to the local delivery offices in Kingston. Normally its easy, they have time from Friday lunchtime to Saturday morning to do it, after all half the work is already done as they are all in Kingston, So why this week did they all only turn up on Tuesday?

Brian

I believe some delivery offices are short staffed because of the Covid. Social distancing may also be a factor.

There's some strange things happening in the RM system at the moment. Saturday's delivery came at 5pm. It has tended to be something like normal on Monday and get progressively later during the week, as they get busier. A second class packet, a book, posted on Friday arrived at 3pm Monday. During the first lockdown my sister, in Bucks, complained that the post was taking ten days when I, in Leics, was getting next day deliveries.

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