Helped sister move into new house yesterday and the loo upstairs has water running down the back of the pan and the flush isn't working.
I was going to whip the top off the cistern and have a look but couldn't get the lid off! Whats the trick here?
It's a 4 year old house, modern loo with the dual flush button to allow you to choose pathetic or really pathetic flush.
The plastic surround around the buttons does turn a bit but doesn't unscrew completely (at least, if felt like something was going to snap...)
So, a) how do I get the top of and b) any suggestions what is broken (is there still just somesort of dual syphon or is it going to be an odd flap arrangement)
Cheers,
Darren