Parts warranty?

Yes, I saw that program, and I agree that, of all things, that is one about which "Something Must be Done". At the very least, Companies House should be charged with negligence, or even 'aiding and abetting'. May be this should be copied to alt.legal.moderated?

My standard procedure is to say "Hang on a minute", put the phone on the table and walk away. The intention being to waste as much of their time as possible.

Andy

The Hotpoint has been soldiering on, but getting louder and louder, to the point that I have just ordered one of those Miele units off their Outlet website. It arrives on the 11th. Bye bye, Hotpoint washing machine.

It'd be a whole new drum these says - integral bearing. Parts about £130 IIRC.

Not long ago I changed some drum bearings on an old Zanussi. It took me

I recall a very old machine some decades ago, where I had to take everything apart, and split the external casing to get at the bearing.

I thought that with longer warranty periods some manufacturers actually want to make it easy for their engineers?

Yes, as described earlier, the drum, including the integral bearing, costs about £200. Hotpoint Service would cost about £130-odd, and once a machine has started down the long slippery slope of maintenance requirement, how long would it be before the next component failed?

Do you you have the machine model number at hand?

I have repaired a number of machines and never come across a welded drum where you can't change a bearing. Of course there is always a first.

Now who made the fridge that caused the Grenfell Tower fire?

Their tumble dryers haven't fared much better:

Yes, I gave the model number earlier. It is a Hotpoint RPD9467. Soon to be "was a Hotpoint RPD9467".

Thanks, I did look but couldn't find a post with the model number.

It seems the outer is an all plastic affair.

It's sad it can't be separated, I had no idea they could be made like that. The replacement does come with a new heating element.

In case you're wondering what to do with it, Youtube has the answer:

"Full Auto Friday! AK-47 vs Washing Machine"

This answer is better:

Yeah, it's buried deep down. 26/02 12:10.

It must be the most stupid, and customer-losing, construction method devised. The next time I get a call from those Filipinos offering me an extended warranty, that could be an interesting point of discussion. Not that they will have any idea what I'm talking about.

A real Trebuchet! Great! But around here, it's easier to just leave it out in the woods on a weekend, and wait for the trigger-happy crow and pigeon shooters to use it for target practice. No Ak-47s, though.

In article <u2r0q6$op2v$ snipped-for-privacy@dont-email.me, Davey snipped-for-privacy@example.invalid scribeth thus

Price of a new machine there!.

I know someone who rents out a few houses has a strict policy with washing machines if they last Three years or over then fine, fail after that time then a new one for that very cost as described.

Price of a new *non-Miele* machine there...

And a "better" washing machine that lasts 30 years also means that you are using

This goes both ways: may use more electricity, but doesn't run for hours, spins slower, etc. And not all older machines have "leak stop" features...

Thomas Prufer

ten years would be a start.

Most consumer white goods fail after three

I see you have drunk the koolaid of 'shiny new thing make everything better'

Frankly I could do my shopping in a 1967 morris minor quite happily.

OP here. The Hotpoint that created this thread was purchased in 2016, so I have managed double that three-year time. The previous "Indesit" was bought in early 2011, so lasted five years. The dryer is still the same Hotpoint one purchased in 2011 with the Indesit, it had the Service call to prevent it catching fire, but otherwise is fine.