Hello,
I recently bought some Dulux 'Nature's Choice' paint for use in a toilet room - measuring 1.7x2.4x1.0m
On the tin it states 'coverage up to 27 square m' - so I just bought the one, thinking a factor of 3 was a reasonable margin.
It also said 2 coats were needed for coverage.
The paint ran out before the job was finished - having covered barely
9 sq.m. The wall surfaces were 'full plastering' on one wall and a skim on the other - this job was done over 4 weeks ago and both walls were primed about 3 weeks ago.To make matters worse, the particular colour I chose appeared to be a rarity - I've had to scour the region for a second tin.
I called Dulux for a bit of a gripe and their response was ...
.. they can't guarantee results when paints are used with non-Dulux products (the primer was from International Paints). Coverage is only guaranteed when used in conjunction with their other products.
.. plaster walls should be left for 6 months before painting. Painting walls before that time had elapsed would seriously affect coverage.
.. they couldn't guarantee the product if it was applied to a wall without a damp-check having been made.
This all seemed rather bizarre - I mean, I can accept that painting a 'wet' wall could cause adhesion problems, flaking, premature failure etc. But coverage? and by a factor of 3?
Anyway the wall wasn't wet and the primer coat had been sitting there quite happily for 3 weeks without any bad effects.
Eventually, after several phone calls, I spoke to someone who agreed 'as a gesture of good will' to refund the cost of the second tin.
I wonder if anyone has any comments?
Many Thanks Mr WZ Boson "if it doesn't work, it must be Physics"