All staff get to do all jobs. However, I hear that some staff spend most of their time on tills - usually because they are faster. But a list goes up each day of the 'rotation' when a new till operator is required.
metoo
but I fear that we are in the minority
tim
I have but I got bored before the end, so probably haven't seen the chainsaw
tim
The prices in Lidl/Aldi are rock bottom but I'm sure they don't actually need to be that much cheaper than Asda/Tesco to draw customers in.
If prices are 10% cheaper then that may be enough to get rival customers to visit. However Lidl/Aldi seem something like 15% to
20% cheaper (at a guess) which is great but this has to be funded by reducing the cost of staffing and customer service.At a 10% discount they might get the extra trade and also have enough funds to not put people off by the checkout speeds and such corner cutting.
By reading this thread you would think we had become socialised into accepting Aldi/Lidl service as the new norm for everybodys shopping experience but you only have to visit other discussion forums to see the anguish and annoyance Aldi/Lidl cause. Perhaps people in a uk.d-i-would tend to be more able bodied than average whereas someone like my elderly and frail mum could never cope with Lidl/Aldi without extra help. (She couldn't handle a builder's yard either!)
One poster elsewhere said she feels a tangible surge of nervous anxiety sweep over her whenever she use the checkout at Aldi/Lidl. Here are some comments in contrast to the prevailing view here:
probably because staff in Lidl (and Aldi) are contracted to be multifunctional
and men are likely to be better at carrying the big boxes around the store room than women
tim
most of that is the cost difference between branded and non branded products
you get the same difference in Tesco except that you don't get forced to buy the non-branded version there
for the few branded products that Aldi/Lidl sell they are routinely not any cheaper than elsewhere and sometimes more expensive
tim
I welcome self-service in Lidl/Aldi. There's no mad rush to keep up. If you want a couple of items then you don't have to wait behind a queue of trolleys.
Good for you. I never have the stamina for that sort of thing.
I find Mysupermarket.com is quite interesting because it allows price comparisons of individual items between supermarkets including Aldi/Lidl even though they don't provide online shopping.
There are surveys which do that sort of comparison properly but my personal impression is that Lidl/Aldi prices are rock bottom.
If I see an item I want in Lidl/Aldi then I just buy it because it won't be cheaper elsewhere. Maybe I'm easily fooled! :-)
The Sainsbury's checkout staff I've used have all had more than enough time to chat away with me. They're jolly, mostly untroubled and unstressed.
Meanwhile over in Aldi/Lidl some East Europeans, or whoever, are knocking themselves out at a frantic killer work rate.
It sort of reminds me of the difference between the calm, unhurried, underworked life with plenty of time for hobbies of the old public sector as opposed to the lean, mean, intense, competitive, long hours with no time for any evening activites of some private companies. Just my two penn'orth. Heh!
Here, when they come off till duty, they go 'behind scenes' I assume for a comfort break or whatever. Can't say I noticed any who I see on a checkout doing other duties on the shop floor. Must look out for that.
It's actually their offers which usually draw me in. Certainly was when I first used them.
I still buy by perceived (to me) quality. If Tesco fruit (say) is generally fresher and tastes better, I'll happily pay more.
Some are put off by it not having the Waitrose name. I'd guess for most others the price is the most important thing.
If I had to guess, I'd say the staff in Lidl seem happier than other chains round here.
Are you saying everything Lidl sell is own brand? Or just that it sells names you're not so familiar with? Not so surprising, being a German store.
But I've yet to find any single store where everything they sell is the very best at the best price too.
And I'm the stressed customer behind you - just wanting out of the store PDQ. It's why I like self service. All that's needed now is how to turn off the 'Thank you for shopping at Tesco'
I disagree. The Lidl I use has plenty of branded items, all cheaper than Sainsburys
>
Sometimes a checkout is staffed by someone wearing an "Assistant Manager" badge.
Who is forcing these shoppers to shop at them if they can't cope with it?
G.Harman
Tutting loudly and making wanker signs never seems to speed them up.
Every time I hear "All of your Tesco Clubcard points add up" I mutter "I bloody well hope they would do".
Owain
When they're not on the shop floor, they're often handling a delivery or unloading pallets.
Indeed. Pretty common.
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