OT: Reservations by Confused .com?

Probably best to check if your credit card has been debited. Then you should know which message is correct. You can also use booking.com to message the pub/hotel to check.

HTH

Dave R

Thanks, but:

My bank is amazingly slow to log credit card charges, so that is of no help. And I have already sent the pub a message saying that the information given was most perplexing.

Not booking.com or any other booking service but I have purchased items on-line and had an email a day later saying they are awaiting payment. Checking on-line with my CC provider shows a "pending" for the correct amount. This means that the third party had requested the payment.

Usually CC pending amounts appear in my account minutes after I have made an on-line payment. A few times while making on-line payments a web site has thrown me out before I get confirmation of a payment or order number. Immediately checking my on-line CC account showed the payment had gone through, albeit labelled pending.

When you paid by CC, what amount was charged? What amount is showing on your statement?

Many hotel bookings are pay on the day, but they take a credit card with the booking in case you no-show. The credit card transaction is 0.00 but it confirms it's a valid card and that they can charge it later should they need to. Similar to car rentals etc, where they take the CC in case you damage it. The funds may or may not be 'held' on your CC, ie reserved but not actually debited.

booking.com specifically often offers two rates, a cheaper no-changes rate where you pay upfront, and a more expensive pay on the day, free cancellation until X days before rate. They take a card payment for both, but in the latter case it's either 0 or for a small deposit.

Theo

Except that doesn't fit what happened here. Yes, the pub website took a prepayment of £109. I didn't see any reference to booking.com, it was all on the pub's webpage. The first mention of booking.com was when they started to send me messages, As of this morning after the second e-mail message, I checked my bank account, abd as explained, was not surprised to see no charge, yet. Not £0.00, no charge at all, pending or otherwise. My reservation is the of 'no changes' type.

Well, the bank still doesn't show the charge, but that is par for the course. I have more than one e-mail message from booking.com telling me that my payment has been received. If the charge still doesn't show tomorrow, I'll contact the pub to confirm, but booking.com tells me that it is good and paid for. If the pub says that it hasn't received the payment when my brother shows up, then the pub can sort it out with booking.com. I'll take a printout of the messages.