OT Debit card Q

Dec 18, 2017 24 Replies

Ouch, I don't like the sounds of 'fiddle'!

That aside, don't they cancel the 'original' card? I always assumed they did.

The OP didn't mention which bank it was. If it is one which offers 'tiered' (my word) services depending on income/savings etc, you get the basic card plus the 'enhanced' one if you qualify. The enhanced one allows things like higher daily cash withdrawals, free services, etc. At least one high st bank offers this free.

Of course, there is the question of the other person using the other card. If the account terms say you can't 'loan out' the card, there is a problem.

Must be just our local branches of Lloyds and Santander then. I may raise it again but higher up the chain than branch level.

IME, the original one continues working until the first time you use the new one. If you haven't used the new one within a few days of them dispatching it, you get an SMS asking you to let them know if you haven't received it. (This is a different bank, and probably they all vary slightly.)

Brian Reay explained :

I had a new Mastercard, wanted a second identical one to keep secreted away in the car for emergencies like leaving my wallet at home, so I told Mastercard my original card was faulty. They sent a second identical one and both cards continued to operate for the remainder of their active lives.

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