I'm afraid this is rather long, but I am looking for any insight anybody could offer, and know there is a wide spread of expertise here..
I was doing some research before deciding about renewing my Kaspersky subscription in a few days. I noticed that, as part of my existing installation, they also load the free version of their VPN, with limited capacity. I have never enabled it, so I uninstalled it.
(I am running Firefox 105.0.1 on Windows 10 on my desktop, wired to a Netgear R7000 and a Virgin media box in modem mode. I use Kaspersky Internet Protection.)
Than I noticed that Firefox would not connect to any sites, telling me:
"Secure Connection Failed An error occurred during a connection to
This applied to all sites. Addresses on my own network, such as my router show:
"The connection was reset The connection to the server was reset while the page was loading."
Other browsers (Chrome, Edge) on my desktop work fine. Opera is OK for web sites, but local addresses give:
"This site can't be reached XXX.XXX.X.X's server IP address could not be found."
Also, Forte Agent, which I use for Usenet and email gives "Connection closed unexpectedly by server" for both usenet servers and both email sources.
Turning Kaspersky protection on or off in Firefox settings does not appear to have any effect, nor does starting Firefox in Troubleshoot mode. A brand new profile on a different user on my PC, which obviously would have no pre-existing Firefox cache to create problems, behaved just the same.
This applies to all users on the computer. My laptop, connected over wi-fi to the same router works OK. So far as I can, I have ensured all relevant setups are the same.
Agent, being an old-school program, has a plain text .ini file, and although it loads the program locally, will use any specified Agent.ini, so on the laptop it is getting the Agent.ini (which includes login details) and all its data from the desktop, and has no issues.
I spent some time in headless chicken mode, trying to turn off protections in as many places as I could find, looking at DNS settings etc., following suggestions found on Google, all to no avail.
Fearing that I may have made matters worse, I restored the C drive from a backup taken before the issues arose. This restored Agent for a short while, but it soon reverted, and it didn't cure anything else.
Ping and tracert both appear to show good connectivity. My conclusion is that the issue is not at router level, but is localised to my desktop, and is probably some form of protection or filtering in operation.
I guess I could attempt to uninstall Kaspersky entirely (BTW what program is recommended these days?), and turn everything off in Windows, but if this doesn't work, I don't know where to go.
Maybe something is amiss in the registry, but that is a dangerous area in which to dabble aimlessly.
I'm sure it is something which might be obvious, but right now I am running out of ideas.
Chris