For heating this is true generally. For hot water it is also true, but since the amounts involved are far less, it is less relevant.
Well, it depends on your point of view; A gas multipoint or combi would have produced cheaper hot water probably, although it would take a very long time to get any payback.
I figured that a quick look about the property would identify how the water was heated, and also display an absence of space heating boiler in the flat. A chat with a neighbour or freeholder would confirm the communal heating. Hardly something you need a "consultant" for.
clueless and probably still don't care.
Shame is someone is paying for the information that could could work out for yourself in five mins, and probably has little if any bearing on your decision to buy a particular property.