Laptop Batteries where to buy?...

May 16, 2010 54 Replies

Jon Green Inscribed thus:

Manufacturers are reducing the capacity of the battery packs as a method of reducing costs. I've seen Acer laptops with three battery size options for the same machine ! Only machine cosmetic differences and price, separate them.

Some laptop manufactureres have a rabge of batteries of different capacity. It may well be that 4400mAH is a kosher replacement for the bottom of the range and just doesn't suit you.

MBQ

In message , at 10:28:24 on Mon, 17 May

2010, "Dave Plowman (News)" remarked:

If shipping the offending item back to China is your idea of "easy", I'd hate to see something difficult. The PayPal refund will not apply if the cells turn out to be short-lived or low-capacity, rather than completely broken.

Not in this case. The standard part is 5800mAH; there are higher-capacity ones available, but none lower AFAICT.

Jon

Try newegg

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Who said anything about shipping back to China? You simply demand a refund from Paypal.

If they are low capacity, you'll find that out within the period.

And they will simply tell you that a refund will happen as soon as you return the faulty goods to the seller, been there done that, several times, different for non-delivery of course as TNP has suffered from as there is nothing to return, but faulty goods they will not just refund as you suggest.

In message , at 23:25:08 on Mon, 17 May

2010, "Dave Plowman (News)" remarked:

It's not as automatic as you appear to think.

You have 45 days from payment, depends on how slow that slow boat from China is.

TBF, I've found stuff from China usually arrives in about a week, sometimes a little longer - sometimes quicker than stuff from UK sellers who can't be arsed to go to the post office!

However, even if you do manage to get a refund, that still leaves you without a battery and you won't get back any of the charges the courier or postal service makes, apropos VAT, duty and "handling" - if you get charged for these.

I bought the most recent replacement for my son's Dell laptop from Amazon. Was very hard to find a better price without significant effort. Delivered quickly. Worked fine.

Chris

Try reading up on the Paypal conditions for a refund.

In message , at 10:58:59 on Tue, 18 May 2010, Chris Shore remarked:

Amazon themselves, or a trader in the Amazon marketplace?

In message , at 11:21:37 on Tue, 18 May

2010, "Dave Plowman (News)" remarked:

I did; it says you have 45 days from making payment.

To start the complaints procedure. So how long a slow boat to China takes is irrelevant.

In message , at 13:22:28 on Tue, 18 May

2010, "Dave Plowman (News)" remarked:

If the battery hasn't arrived yet, how can you complain that it's poor quality?

The receipt says it came from "Smart Parts UK".

Chris

In message , at 16:42:01 on Tue, 18 May 2010, Chris Shore remarked:

That's the marketplace, then. A sort of up-market "buy-it-now" eBay, but not buying from Amazon itself (as you might for some things).

And PayPal also insist you use an international signed-for service to do it, which again, isn't cheap. I fell foul of this when buying a software CD which turned out to be a fairly sophisticated fake; WTF is the point of me paying a fairly high fee to send the bloody thing back to the criminal who originally supplied it (especially when, predictably, it was ultimately returned to me as undeliverable; the return address being as fake as the CD!)

David

You want to complain something is of poor quality before you've even seen it? Could I ask why you bought it, then?

You have 45 days from *payment*. Trolling here has to be of better quality for acceptance I am afraid, 'davenoise' indeed.

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