Kaldewei steel bath feet as part of "Grove" suite.

My Kaldewei steel bath came with substantial feet that clamped onto the bath.

Christian.

Thanks, yes, well I emailed Screwfix (or rather their supplier, as prescribed) about this yesterday. Maybe I'd better phone them as an alternative method.

As did mine. Paul R

Was yours a bath that was installed long ago? I just spoke to Westpoint customer services on the phone. They're the people who have the responsibility for the delivery of this part of the Screwfix order. The woman I spoke to told me that they sent these alternative (inadequate in my view) feet because it's part of a new European regulation that the original ones should be replaced by stick on ones. She wouldn't tell me which particular European regulation it was though. I told her I wanted the right feet anyway and she said it could take a long time. I think I'll get on to Screwfix directly now.

Like about 99.9% of "European regulations", this will almost certainly be bollocks. The vast majority of "European regulations" are either made up on the spot or are national legislation unrelated to the EU.

What regulation did she state, the Replacement of Metal Feet by Unsafe Plastic Tat Regulations?

Christian.

I think that was the essence of it but she didn't give me chapter and verse. I can see that I'm going to create a stink about the delay, in more ways than one.

So basically, they started supplying crappy sticky pad feet because they cost 5p instead of 10p to make and then start spouting non existing European regulations when people complain.

Christian.

The Kaldewei 627 I got a couple of months ago came with a set of two brackets that each fitted to four studs on the bath and tightened up with a screwed rod. Not as strongly built as the bolt-on feet of the cast iron bath it replaced but more than adequate for the job. Kaldewei e-mail is snipped-for-privacy@kaldewei-uk.com Lovely well made bath. Very helpful customer service.

Screwfix/Westpoint held to their story that the stick on feet were the only feet available from Kaldewei for this bath. They did so to the extent that Westpoint arranged to swap the bath for an Ariston which had the proper bolt on feet. I agreed to this but when the replacement Ariston bath was unwrapped, it had a large chunk of enamel missing.

This was the point at which I decided to step out of the mess. I went and purchased the correct feet (5030) for the original Kaldewei bath which hadn't been collected for return. My local "bathstore.com" had them for sale for 12 quid.

Screwfix have been good enough to make a 25 quid refund to cover the expense of purchasing the feet for this bath.