Did all the right things. Left the (sealed system) heating on, turned the water stopcock off, drained down the cold water system right to the stop-c*ck.
After five days returned to no supply at the drain-down just 3 inches above the stop-c*ck which is just 4 inches above the slab.
United Utilities says they are very busy, and they might call me back in a few hours to take details. Sounds like a long wait.
So how can I move the thawing of the supply pipe forward? The
15mm black plastic incommer is gently curving as it enters the slab, so pushing a thaw-pipe in is going to be hard. Is there any electrical way - water does conduct a little?I suspect, that like the electricity supply, it isn't buried far enough. So I might be into trenching.....
I hate winter.
R.