we bought a new lamp last weekend, consists of a big 300W uplighter and a flexible 60W(?) downlighter/reading lamp, both have halogen tube-like bulbs. Yesterday the small one failed (I can see the filament has blown) - it has probably only been used half a dozen times at most. Should we expect to get a replacement bulb for free or will they say 'tough luck'???
Halogen bulb failed within a week
Jan 30, 2004
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Information here may be outdated?
Could be that it had some physical abuse before you got it. No harm in asking the shop. I've had one of these for 3 years and both bulbs are still ok.
As it is enclosed and you are unlikely to have touched it, you should have a claim under 'fit for purpose.'
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