It is possible that the bag had been in store for awhile and had a small hole or other damage which has allowed the cement fines to start to set but without turning the whole lot hard. It's possible instore staff had noticed some harness and bashed it to break up any fine lumps. This is never going to be any use for a decent mortar.
Also, when mixed and a proper admix used it should give a nice 'fatty' mortar. If it doesn't, don't use it. If the soil is liable to 'heave' in cold weather, a lime-based mortar might be better but this needs weather protection while it achieves full strngth.
Also possible that the whole batch was poorly mixed by the store supplier and has less cement than it should.
For grouting slabs, it must be protected from frost for at least
7 days.