EE+BT EMail

Certainly doesn't look like it. It should have come from BT itself rather than one of its customers, if indeed it has.

BT has always outsourced its email, and I believe it is not being offered to new customers now. That's generally a sign that they have had enough, but you should get a proper notification.

I had already moved this to my junk folder after seeing the link

Thanks both. Message deleted.

I had an email recently apparently from BT stating;

"From December 2026, we’re upgrading BT Email to use enhanced secure connections called TLS, or Transport Layer Security. This means your emails will be more private and better protected, giving you extra peace of mind."

Plus instructions on how to setup my emal clients to handle the change.

AFAICT the instructions look genuine and don't ask for any personal info. However I won't do anything until my BT email stops working! I rarely use it anyway.

BT’s TSL has been around for a long time, I seem to have been using it for

Yup, lots of mail systems are disabling plain text unencrypted connections to them these days.

Typically all you need to change is the security method being used, and the port number that the mail client connects to. (and many mail clients will make an educated guess at the port number required when you change the security setting)

So if you are using IMAP on port 110 and SMTP on 25, then you would change to use SSL/TLS encryption on ports 993, and 465.

My existing settings are as follows: Server Type POP Connection Security SSL/TLS Port 995 (default) Outgoing Port 465

The only difference to what you suggest is Port 995, whereas you suggest Port 993. Will that make a difference to anything?

I confess I haven't a clue about these things!

POP3 is basically designed for downloading email from the server (with a couple of token gestures to allow limited sharing of a mailbox between multiple mail clients)

IMAP is designed for shared access to mailboxes with the mail kept on the server. That makes it easy to easy to have multiple devices (e.g. computer, laptop, phone etc) all with access to a fully synchronised view of the mailbox).