Got an email from them saying they'd tried to deliver and I was out. Fairy nuff.
It took you to their site where you need Microsoft Office to download the appropriate form to either have it re-delivered or for you to arrange to collect it.
Not Open Office or Libra Office - only Microsoft Office.
Think they must be part of City Link. Where the only way you could pay was with an account or cheque, when sending a parcel.
Weird. I?ve always found that DPD are virtually falling over themselves to offer you as many ways of rescheduling a deliver as possible (short of semaphore and carrier pigeon).
SMS, email, web portal, phone etc.
Would I be right in thinking you didn?t leave a mobile number with whoever you ordered from? Not sure why that should affect web based solutions but I always get heaps of texts and emails with helpful links to reschedule.
Definitely my favourite delivery company by a long chalk.
I think it's some stuff I ordered from Ebay which said UK based but is actually coming from China. Given it was ordered up before Xmas. So all they likely have is my email address.
All I did was click on the link they provided in their email. This is what they sent:-
*********
Your order was due for delivery on March 05, 2018 On the morning of March 05, 2018 we attempted to deliver your parcel. Unfortunately we were unable to complete the delivery as no one was available to sign for your parcel. Please ensure that someone is available to sign for your delivery Your parcel is now safely at our depot. You can choose to pick up your parcel at your local depot or rearrange delivery.If choose the redelivery option of your item and you'll be out, it's not a problem: you have a range of 'in-flight' options such as changing your delivery date, collecting from your nearest DPD Pickup Shop, asking us to deliver to your preferred neighbour or arranging to have your order delivered to a safe place at your address. Just click below to choose: Find My Parcel Thank you for choosing DPD.
********
No mention of a consignment number, and clicking on the link got to a page where the only option was to download a form to arrange for re-delivery or collection in person. Which has no functionality if opened with Open Office - and says you have to use Microsoft Office, which I don't have.
I've no experience of them. But most post a card giving details of how to collect or whatever, if you're out. And most also send you an email giving a window when it will be delivered. Before attempting it.
I've messaged them via their site. They don't appear to have a free phone number.
That could be seen as discrimination. many people use google Docs and have no office suite on their machines and what about people using tablets? Brian
I had a message from one carrier asking me to use some function on my I phone to scan something or other, however I don't have a smart phone so ended up talking to some chimp at their office who sounded like he had just arrived from Latvia with three words of English.
Compared with more numerous Paypal scams, you might think that something like this would be a waste of a perfectly good, if illicitly obtained, mailing list.
However, as in this case quite possibly at least 1 out of
100 "prospects" will in fact be expecting something through the post. One item or maybe more to which such an email "might" apply. And that of those around 80% will have Word installed.
So that in fact given this approach looks rather more innoucuous than an email from Paypal - simply concerning a parcel rather than a financial transaction of some kind it seems to have every prospect of success
michael adams
You might also expect them to have, and to make reference to in the email, the mailing address which was the subject of the failed delivery
HomeOwnersHub website is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.