That does not mean there is a usability problem with all stats, or for all people. Obviously some are better than others.
One size does not fit all.
I would expect if you look at the big picture, they will result in savings overall for the majority who install them. Especially for households with clear patterns of occupation - with people out at work / school at standard parts of the day. The stat can remember to setback the heating during the day without fail, but then have the house warm on their return. With a manual stat someone has got to remember to do it every time.