I know someone who works for Visa. He says it's quite normal for banks to swap their allegiances back and forth between the two
I know someone who works for Visa. He says it's quite normal for banks to swap their allegiances back and forth between the two
in the early days of Credit Cards, BoS gave me one of each.
I had one of each from Barclays.
for a while I had one of each from Midland Access / HSBC
I have been warned that I will soon get my MBNA Mastercard replaced by a Visa card, but my existing PIN etc will carry forward. With at least two banks doing the same thing I suspect that processing costs might be driving the decisions to change.
It is sad from the cardholder's point of view. I had (still have) a Visa card, and I deliberately went for a Mastercard from a different bank to accompany it so if there is a problem with one card (whether by the bank or card issuer), there was always another I could use. I am going to end up with all Visa cards now.
A bit of an insight - a relative of mine has two accounts, an everyday banking account and a "rainy day emergency" account. They were in different banks, and each provided a debit card. When the everyday card was nearing expiry, a replacement card just arrived in the post. When the rainy day card reached its expiry date, there was no replacement. When the cardholder asked the bank why they hadn't provided a replacement the bank said that it was policy not to replace a card if the expiring one hadn't been used, unless the customer asked for one.
Would that be Santander by any chance? I've got a "rainy day" account with them (in case the regular ATM system fails). I worked out (with the customer service people) that I just claim that my expiring one is damaged and they issue a new one (with a long expiry date).
No, it was Nationwide. When the customer asked for one ("What is the point of an account to be used for emergencies if I haven't got a card to access the money when I need it?") it was supplied without the need for lies.
Ditto.
I still have a Nationwide InvestDirect a/c which is now just a branch-based a/c but the reason for keeping some emergency money in it is because it uses the Link network of holes-in-the-wall so even if my main banking debit card doesn't work, I should (theoretically) still be able access cash.
Also got some free money after they took over Virgin money.
Because I hadn't used it for a while they didn't send out a replacement card. All it needs is to pay some money in at least once per year.
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