Bloody customers

Went to a job today where the customer said the landing socket made a fizzing noise when it was used.

Late 60's early 70's build and probably the original socket.

So I just swapped it. The customer then said "I'll go and get the hairdrier as that the only thing that makes it fizz. Mind you it does that to all the sockets in the house"

FFS You could see the sparks on the hairdrier flex when she turned it on.

Reply to
ARW
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Customer or house?

Reply to
Richard

Moral?: always get your customers to demonstrate the fault before you start to fix it.

Reply to
Chris Hogg

I assume you told her all the sockets would need to be changed.

Reply to
Scott

Have a look at an early (full of ads sorry fella) early 60's installation.

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Now when conducing an EICR you have to consider the safety and condition of the installation and give a date when it next needs inspecting.

The Welsh bra is only a C3.

The condition of the the contents of the bra is a FI.

Reply to
ARW

Like the ones that got a tingling feeling when they put their arms in the fish pond and said the deeper their arms were in the water the bigger the tingling sensation?

Reply to
ARW

So what on earth, pun intended is the problem to make such sparks. Any normal person would get the power cord and plug changed I'd have thought. I had a knock off Dell psu whose low voltage lead went this way due to over zealous use of plastic welding into the plug. Brian

Reply to
Brian Gaff (Sofa

Define a normal person?

Reply to
ARW

You need to change all the sockets! :)

Reply to
R D S

+1 LOL
Reply to
Fredxx

:)

Reply to
Richard

That depends on the instructions. If the customer asked to replace the socket then shouldn't it be replaced?

If given the opportunity I might have asked 'why'.

Reply to
Fredxx

Someone who doesn't draw a willy on his voting slip ?.

Andrew

Reply to
Andrew

Call-out fee, travelling, deep-cleaning, PPE, ... ?

Reply to
Andrew

Didn't know she had a funny eye..

Reply to
jon

Over your head.

Reply to
ARW

:-)

To be fair I did an earth loop on the socket before I swapped it. There was nothing to report as it was in expected values.

I was thinking along the lines of dirty worn live or neutral earth connections on the sleeves of the socket.

Now I did find two sockets on an EICR a few weeks ago that had no earth with the plug in earth loop test.

The earth loop was fine if conducted on the terminals of the socket using the prongs.

I took a few photos after stripping the socket down that I will post them over the weekend.

The sockets had no earth when a socket was inserted!

Reply to
ARW

A plug surely? ;-)

Tim

Reply to
Tim+

Thanks for that.

I stripped down the back of the socket and inserted a plug to see what happened.

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Reply to
ARW

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